Frequently Asked Questions


Have additional questions? Come in! We have put together some commonly asked questions about our resume writing and other services. If you don’t find the answers to your questions, please email them to, and we’ll try to address them to the best of our abilities.

  1. Pay now through PayPal, Venmo, and credit card
  2. Pay later through Klarna. Klarna allows you to split your investment into 4 payments and pay every 2 weeks.
  3. Spread your investment into monthly payment plans.
All resume services are tailored to your specific goals; therefore, to start the process, schedule a discovery call. Additionally, send any resumes or applicable documents to Once you purchase the package or service, you’ll receive a questionnaire designed to collect your specific details. After you submit the questionnaire, we will conduct a follow-up call, and your New Heights Career Services’ resume will be delivered within seven to eight business days.
Yes, absolutely! According to our revision policy, we offer three rounds of complimentary edits and revisions within seven business days.
New Heights Career Services offers three flexible payment options. Visit the purchasing page for details for the one-time payment option, the biweekly payment option, and the monthly payment option.
In general, our services are non-refundable. We don’t offer a refund on our services, like consultation, preparation of career documents, coaching, resume writing, and everything in between. These services take a lot of time and can’t be recouped.
At New Heights Career Services, your privacy is our top priority. Any data shared by our clients is kept confidential and shared with nobody. Rest assured, we keep your documents and information private and take the necessary steps to ensure client data protection and safety.
We write cover letters and resumes for clients across all industries. No matter which industry you belong to we can help when you need professional resume writing or career development services.
Yes. Our experienced career coach will create an action plan and provide relevant advice and assistance for implementation helping you navigate your next career move smoothly.
Our turnaround time is between seven to eight business days after the payment is made by the client. However, our expedited delivery service is also available at an additional fee. The delivery time for rush orders is between three to four business days.

The right resume should land interviews and interviews that go well can persuade employers to offer jobs. Our goal is to help you secure interviews but the results will vary. The actual timing and number of results are dependent on multiple factors like:

  • Your job search strategy and how active you are with your plan
  • The number of relevant job opportunities available in your area
  • Your willingness to relocate
  • The type of roles you are applying to
  • Your career level
  • Your experience
80% to 85% of job vacancies are filled through networking. LinkedIn is the place to be for all professionals. By diversifying your career search and leveraging this amazing platform, you can expand your professional network, get recruited for positions, and apply for roles.
Since we know the intricate details of the ATS, New Heights Career Services does not write general resumes. Research shows that targeted, tailored resumes are more successful in securing interviews that impress future employers.
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